When easynvr service is started, video cannot be played due to anti-virus software interception. How to deal with it?

EasyNVR The video edge computing gateway supports standard RTSP/Onvif Access Agreement , Live video 、 videotape 、 Retrieval and playback Services , It also supports multi protocol distribution , Include RTSP、HTTP-FLV、RTMP、WS-FLV、HLS Video streams of the same format , It can meet the needs of various scenarios of users .

Recently, we received feedback from users ,EasyNVR After the service starts , The video cannot be played （ Here's the picture ）：

Our preliminary investigation may be EasyNVR The service for did not start completely , Or the user's firewall is not turned off . So we checked these two aspects in detail , It is found that the firewall on the server is closed normally （ Here's the picture ）, Therefore, eliminate the possibility of firewall problems .

Next , We tried to restart the service , It is found that the prompt program is blocked by anti-virus software , Here's the picture ：

Obviously , This is caused by anti-virus software interception EasyNVR The above problems occur .

After finding out the reason , It's easier to handle . We will exit the anti-virus software , Restart again EasyNVR service , There are no exceptions in the process , The video can also be played normally , Here's the picture ：

EasyNVR Streaming media service provides a set of services for various platforms 、 Development language for secondary development HTTP Interface , It can be more conveniently combined with the user's business system , Achieve more rich management functions . We will update about... In the article from time to time EasyNVR Function development and optimization of 、 Code tricks 、 Audio and video streaming media knowledge sharing, etc , Welcome to pay attention to our update , Or leave a message to interact with us .