How to solve the problem that the universal vision NVR device is connected to the easycvr platform and cannot be online after offline?

EasyCVR Multi protocol support 、 Access to multiple types of equipment , In terms of agreement , Can support national standards GB28181、RTMP、RTSP/Onvif、 The sea, SDK、 Dahua SDK、 The sea, Ehome etc. . The platform can be compatible with multiple types of device access , It can cover most video source devices on the market , Includes a variety of IPC、NVR、 Video server 、 Individual equipment 、 Encoder equipment, etc . On video output , Multi format video streams can be distributed , Covering the whole platform 、 All terminals , Include PC、 Mobile terminal 、APP End 、 Electronic large screen and so on .

There's user feedback , Depending Yu NVR The equipment has passed the national standard GB28181 Access Agreement EasyCVR after , Can be played online , But after a period of time, the device will be offline and unable to go online , And you can't go online again , Ask us to assist in the investigation of .

In this case , Technicians immediately and remotely assist in troubleshooting .

1） First, confirm whether the user configuration is correct , After inspection, the platform configuration is correct .
2） Then grab the bag and check , It is found that the device cannot be registered .

The equipment has passed the national standard GB28181 Access Agreement EasyCVR platform , The normal process is that the device sends the registration message first , The platform replies with verification password 401 Information , Then the device sends the registration with information , The platform replied 200OK. But the site of the above users , The device did not send a registration message .

So at this time, it can be judged that it is the problem of the equipment , We suggest that users communicate with manufacturers , Or upgrade the firmware of the device . However, the user urgently needs to check the video playback effect , We can also solve this problem through the following solutions .

Add this device to the white list , There is no need to verify the access password . But because of worry about the user site IP Or the port will change , To avoid exceptions during use , We can add a white list for its device code .

After modification according to this scheme , The technician then registers the equipment , At this time, the device can be connected normally , And played online normally .

EasyCVR The video fusion cloud platform is based on the cloud edge end integration architecture , With its excellent video capabilities , It has become the mainstream video capability layer service platform in the security market .EasyCVR It can be used directly as a video business platform , It can also be called and integrated into other third-party platforms as a video capability layer . The platform is widely used in offline scenarios , The construction site includes wisdom 、 Smart factory 、 Smart campus 、 Smart community and so on .