Solutions to abnormal network connection of Xiaoai speakers

Generally speaking , Xiaoai speaker cannot be connected WiFi, The reason might be WiFi Network problems , Or Xiaoai speakers are far away from the wireless router , Poor signal reception results in , You can try the following methods to solve .

　　1. See if there are any special symbols in your wireless name and password , Make the characters as simple as possible !

　　2. Xiaoai speaker has a built-in wireless network card , When unable to connect WiFi When , Try placing the Xiaoai speaker near the wireless router , And where there is no wall covering , Try again. .

　　3. Check WiFi Whether the network is normal , For example, you can look at the mobile phone connection WiFi Can I surf the Internet , If confirmed WiFi No problem , You can try to restart Xiaomi speakers and wireless routers , Try again .

　　4. Restore the factory settings or restart ~

　　 The solution to Xiao AI's speakers' failure to connect to the Internet

　　 Generally speaking , Pass above 4 Step by step , It can basically solve the problem of small love speaker connection WiFi problem , If you still can't connect to the Internet , Take a look at Xiao AI APP What are the network connection prompts in the management interface . in addition , Some netizens gave feedback on the Internet , Xiaoai can't connect the speaker WiFi, It can be solved by modifying the channel of the router . With TP-LINK Take routers and Xiaomi routers for example , Let's introduce .

　　TP-LINK Router channel setting method ：

　　 First step ： Mobile phones connect to routers WiFi, Use the browser to access the router management background ：192.168.1.1,( Or is it 192.168.0.1)

　　 The second step ： Enter the background management password ：

　　 The administrator password may be yours WiFi password , It could be another password , You can check the router manual or the nameplate at the bottom of the router . If it's all wrong , Please consult the after-sales customer service of the router .

　　 The third step ： Enter the router management background homepage .

　　 Step four ： Select left “ Wireless settings - Basic settings ”, hold “ channel ” Set to “13”、“ Band bandwidth ” Set to “20M”.

　　 Step five ： Save settings , Waiting for router WiFi After restart . Reuse App Set up networking for Xiaoai speakers .

　　 Channel setting method of Xiaomi router

　　 First step ： Use the browser to access the router management background ：192.168.31.1 or miwifi.com

　　 The second step ： Enter the background management password ：

　　 The administrator password may be yours WiFi password , It could be another password , You can check the router manual or the nameplate at the bottom of the router . If it's all wrong , Please consult the after-sales customer service of the router .

　　 The third step ： Click on “ Set up ”.

　　 Step four ： choice “Wi-Fi Set up ”, choice “ Wireless channel ” Set to “13”、“ Band bandwidth ” Set to “20M”.

　　 Step five ： Save settings , Waiting for router WiFi After restart . Reuse App Set up networking for Xiaoai speakers .

　　 The above is the solution that Xiaoai speakers cannot connect to the network , If you can't connect to the Internet , Then I suggest you find the after-sales customer service feedback of Xiaoai speakers .

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