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How can enterprises do business monitoring well?

2022-06-23 18:45:00 【New titanium cloud suit】

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Why should we do business monitoring ？

Usually , Most enterprises will do infrastructure monitoring , I think infrastructure monitoring can solve most of the problems . As for business monitoring , Wait for someone to say and then deal with it . Little do you know that this idea will have many hidden dangers ：

1、 The operation and maintenance department often finds problems later than the business department .

Because problems in the business will come out first , It's often a few minutes before the infrastructure goes wrong . At this time, the business may have been exhausted .

2、 Due to the late discovery of business problems , At this time, there may be problems in the business with mutual calling relationship .

This makes it difficult to locate business faults . If business monitoring is done , And do second pole monitoring , When a large number of businesses have problems , We can judge which service fault is caused by the first alarm .

3、 Endanger the interests of the company and its own future .

The third point is also the most deadly , Due to the above two problems, the operation and maintenance has a negative impact on the business department and even the whole company , In the long run, it will not only bring economic losses to the company , It is also very detrimental to one's own future .

So do a good job of business monitoring , It can be said that each operation and maintenance personnel must complete a task .

What business monitoring should do ？

1、Web Site monitoring

For public network services Web Site , Whether it's SAAS We need to conduct site management on our own deployed sites URL monitor . It is recommended to use commercial services for public network site monitoring , Because these services can usually detect your current site access from multiple regions , It is usually the monitoring of site status code and response speed .

For intranet services Web Sites also need to be monitored , Because the intranet cannot be accessed from the public network , Therefore, it is recommended to use self built for intranet Prometheus To monitor the status and response speed of the site .

2、 Health check interface

Service health check interface monitoring is performed here , Provide one or more monitoring API, Monitor the status of the application itself 、 Monitor application and database connection status , Monitor application and middleware connection status .

The health check interface is recommended to be used uniformly /health The interface to the path , If there are three interfaces, then /app_health On behalf of service 、/db_name_health Represents the database connection status 、/middleware_name_health Represents the middleware connection status .

A separate interface returns APP_OK,db_name_OK,middleware_name_OK, Multiple interfaces return OK It indicates that the service, database and middleware are normal .

There are some JAVA Of Sprint The framework has its own health check interface , These can be used directly .

3、 Log monitoring

First , All business logs shall be accessed to the log center . Which keywords need to be alarmed ？ The project manager and the development leader need to discuss and give . Make sure you have the necessary keywords to alarm , Avoid the overflow of alarms .

4、 Link tracking

Link tracing can be accessed selectively , If the service is relatively simple, there is no problem when it is running at ordinary times . For general business, there are many upstream and downstream call chains , And the business logic is complex , At the same time, there will be large concurrent requirements , Those requiring high response speed can be accessed .

It is mainly for users to find out the problems with long response time API, And see if there is a problem in the function . Some commercial link tracking tools can also see SQL The question of sentence . These can help developers solve problems in business code better and faster .

5、 Big screen monitoring

Large screen for business , First of all, we should consider what business data should be put into the large screen ？ Here, it is recommended to put the data concerned by the business leader or the management . such as ：

· Number of users online

· User order real-time quantity data

These data can make the business leader or management directly see the current business situation . You can also configure alarms for some estimated outliers .

How to do business monitoring well

Business monitoring is not easy , So this is also the reason why many enterprises have not done or have not done enough . Business monitoring must be done step by step . First , You should have business monitoring. Secondly, we need to sort out business monitoring , Ensure that all monitoring items are meaningful. Finally, we need to have processes and mechanisms for business monitoring, patrol inspection and alarm processing , Ensure that all business monitoring is detected and handled in a timely manner

In addition, business monitoring is not limited to the above description 5 class , If an enterprise has business-related needs to be monitored , And is no longer in the type described above , You can use some tools or customized means to complete customized business monitoring requirements .

Do a good job of business monitoring , We can fully reflect the value of operation and maintenance .

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