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Talk about team management: how to build your own management system!
2022-06-24 05:13:00 【Test development technology】
background
In reality, there is no ready-made system to sum up the management experience , So a bottom-up process is adopted , First, break all the knowledge , Then reclassify and summarize .
First, it lists more than 60 practices or methods , Then divide them into different modules , And think about the relationship between these modules , Finally, a relatively complete and self consistent system will be established . With this system , We can view all kinds of affairs in team management from a higher perspective , And make targeted improvements .
Team management atlas
The whole system of team management can be divided into two dimensions , Ten modules . Each module has its own positioning between the two dimensions , Modules are independent and mutually exclusive .
This division is not absolute , There can also be three-dimensional, four-dimensional or more modules . The current atlas is comprehensive 、 After rationality and ease of use .
The overall map is as follows :
Two dimensions
From managing affairs to managing people :
From setting the direction to getting the result :
Ten modules
The ten modules are described one by one below , Each module lists only some key points , As a hint . Each team will have its own module content , The key is to match the business characteristics and technical architecture of the team .
time management
Time management focuses on individuals , Project management focuses on collaboration . Time management is the management of what everyone in the team does every day , This is the foundation of team efficiency . Everyone in the team should improve their time management ability ,Leader Play the role of coach .
The main points of :
- Tomato working method
- Time log
- GTD
- Team toolset
project management
Some agile methods such as XP It will contain a lot of technical management content , But I tend to look at the two separately . Project management should change dynamically according to business development , The formations commonly used in photosensitive agile development are “ Kanban ”,“SCRUM”,“XP” Three , Technical management tends to rely on norms to achieve , A more stable .
The main points of :
- Requirements review method
- Time estimation method
- Agile methods
- task management
technical management
The main points of :
- Technical review specifications
- Code style specification
- Code management specifications
- CodeReview standard
- Technical debt management
Process improvement
The job of the technical team manager is to manage the team 、 Business needs 、 The synergy among the three technical architectures . Because most of the Internet teams are far from mature , The technical team supporting it will not have a stable state in management , Continuous improvement is the norm .
The main points of :
- Lean & Kaizen
- PDCA
- quantitative analysis
- Scheme collection
System construction
Arrange according to the degree of compulsion : The system > standard > Method . The perfection of the system construction reflects the preciseness and discipline of the team .
The working atmosphere of Internet companies is relatively free , But that doesn't mean there are no rules . Especially the key links related to product quality and safety , It must be strictly controlled . Systems should be kept to a minimum and remain effective ,
The main points of :
- Online management
- Fault response
- Duty system
- Overtime management
- Attendance leave
Management by objectives
In the current mainstream management system, target management and performance management are usually viewed separately ,OKR Management by objectives ,KPI Prefer performance management . The main points of :
- Strategy making
- Dimension decomposition
- Target collection
- OKR
- Action cycle
performance management
The main points of :
- Badge management
- Performance evaluation
- Performance feedback
Talent recruitment
The talent market in the Internet industry is a highly free and open market , The wages and benefits that can be provided by each family are in a dynamic equilibrium state in this efficient market , It is difficult to form local advantages . Final , The image and reputation of the team is the root of attracting excellent talents .
People gather by analogy . While we hope to recruit high-quality candidates , Also consider how the team itself demonstrates high quality in front of candidates .
The main points of :
- Public image construction
- Channel maintenance
- Talent standards
- Interviewer training
- Interview process
personnel training
Talent cultivation pays more attention to individuals , Team building pays more attention to the collective . On the one hand, the team should do things , On the other hand, we should educate people , Talent is the core asset of the team .
The main points of :
- New entrants
- Training system
- Skill system
- Tutorial system
- Backbone cultivation
- Promotion channel
Team building
Team building efforts in peacetime , The key is to establish a good internal and external communication mechanism . If the communication is sufficient, the culture and values will naturally work together , Otherwise, it will be slogans and empty talk .
The main points of :
- Internal communication
- External communication
- Construction of culture and values
- Knowledge precipitation
summary
Team management is also a technology , It can also establish a complete and self consistent system . The above system is a reference . Each team can sort out its own management system according to practical experience , And continuously improve with the accumulation of experience , In this process, improve the overall awareness , Better guide team management .
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