OODA working method

Mind mapping

Preface

chart 1-OODA loop

Judge the customer's world view at the first time , And realize their wishes , This is the highest level of service for them

OODA Circulation is a way of thinking from the perspective of overall optimization ,PDCA Circulation is a way of thinking from the perspective of partial optimality , The two are complementary . therefore , Just master it OODA loop , Nature can also understand PDCA loop

chart 2 VUCA frame

The organization shares the world view with every member of the organization “ Dream Vision ”（5 The goal after the year , For example, make contributions to society 、 Improve customer value, etc ）, While updating the world outlook in line with the current situation and the other party's situation , seek “ other party （ Customers or competitors ） Ideas ”（ The other side's world view ）, Then decide how you should feel about the other person

Chapter one The most powerful in the face of unexpected events OODA loop

OODA The real goal of the loop is “ The customer was moved ”

The purpose of business activities is to make clear the customer's world view , Let customers have a moving psychology , Move the customer's heart

chart 1-1 OODA loop

take OODA Circulation and PDCA Loop and use is “ be a tiger with wings added ”

chart 1-2 PDCA Circulation and OODA Contrast of cycles

Chapter two By sharing “ World view （VSA）” Make the organization achieve a great leap

Example share VSA, Let employees lead the reform , Make the high turnover rate close to zero

1. The president hopes that all employees can take actions to improve the added value of customers
2. The president put forward the future development of the organization “ Dream Vision ”, And ask employees to discuss how their work can move customers , Share your dreams
3. The biggest reform is the decentralization of power
4. Adjust the layout of the office , It is up to the employee to determine the appropriate office layout
5. Regularly hold activities to share work experience and knowledge , Let old employees solve problems for new employees

“ World view （VSA）” It is the basis of all human thinking and action

OODA In the loop “ World view ：VSA” from “VSA” Of 3 Two stages plus “ Mental models and feelings ” Of “M” common 4 A project “VSA+M” form （ chart 21）

Dream Vision （Vision）

V（Vision） yes 5 The ideal state of oneself and the enterprise after , The state of society and customer expectations

strategic （Strategy）

S（Strategy） In the future 3~4 year , The implementation of “ Dream Vision ” Methods （ strategic ）

Course of action （ActivitiesDirections）

A（ActivitiesDirections） Is formulated in the future 1~2 Action to be taken in

Mental models and feelings （MentalModelsandFeelings）

Mental patterns （MentalModels） It refers to the imagination and fixed concept of everything in our mind . feeling （Feelings） It refers to psychological activities and states

chart 2-1 “ World view （VSA）” Framework

And “ Dream Vision ” Irrelevant work is useless

Dreams can make people work selflessly , Dreams also have the power to unite people

The goal is a self-discipline management organization with full participation , Let every employee work with great energy , Can reduce the turnover rate , Improve production efficiency

A〔 Course of action （Activities Directions）〕—— Prepare for immediate action

chart 2-2 Organize all to share “ World view （VSA）

Through adjustment VSA To cope with the unexpected world “VUCA”

in the light of VUCA All levels of ,OODA There are also applicable methods for circulation ：

1. 【 Grade 0】 Stable （Stable）→ Anticipate （ Follow the previous example , Maintain the status quo ）
2. 【 Grade 1】 unstable （Volatile）→ adjustment “ Mental models and feelings （M）
3. 【 Grade 2】 Not sure （Uncertain）→ adjustment “ Course of action （A）
4. 【 Grade 3】 complex （Complex）→ adjustment “ strategic （S）
5. 【 Grade 4】 Fuzzy （Ambiguous）→ adjustment “ Dream Vision （V）

Example utilize OODA Cycle to solve the problems encountered by automobile manufacturers

Complaints generally include the following 4 In this case , Different responses are needed

1. It can be solved by adopting the usual coping methods “ unstable ” condition
2. Although I have encountered the same problem before , But I still don't know how to deal with it “ Not sure ” The state of affairs
3. Although it is a problem that I have never met , But it should be able to cope with it by thinking of ways “ complex ” The state of affairs
4. Problems never encountered before , I don't know how to deal with it “ Fuzzy ” The state of affairs

The third chapter Create an organization with strong autonomy “ Personnel system （GPDR）”

By setting goals and sharing VSA To achieve “ Decentralization ”

Ask each member of the organization to write VSA

1. Dream Vision （Vision）5 The ideal state of oneself and the enterprise after , The state of society and customer expectations
2. strategic （Strategy） In the future 3~4 year , Realization “ Dream Vision ” Methods （ strategic ）
3. Course of action （ActivitiesDirections） In the future 1~2 Action to be taken in . In order to grasp the status of the action, you can use KPI Equal index

Capable of achieving tangible results “1 Yes 1 meeting ”

chart 3-2 1 Yes 1 Examples of communication at meetings

And “ Ability and technology ” Pay more attention to “ Dream Vision ” Contribution of

chart 3-3 Jiugongge assessment method