How to add live chat in your Shopify store?

key word ：Shopify Chat plug in 、 Independent station operation 、 Real time chat robot

If you are considering " How in my Shopify Add live chat to the store ", You've come to the right place . In today's article , I will show you how to do this step by step .

But before going into detail , Let's see why you should add one to your online store SaleSmartly Chat button .

Why your Shopify Stores need a live chat tool ？

If you are in e-commerce business , You know turning every visitor into a customer , How difficult it is to be a repeat customer . Through real-time chat , You can provide personalized services , Make your work easier .

Here's what you add to your online store SaleSmartly Benefits of live chat .

1. Catch potential customers when they think about buying . When website visitors are in the decision-making process , You can send an active message , Let them know you can chat right away .
2. Increase sales . According to the research , Customers who have a real-time chat with the enterprise are more likely to complete the purchase 2.8 times .
3. Improve customer engagement . Real time chat is a kind of 1:1 The dialogue , This is a good way to interact with potential customers on a personal level , Make them feel more connected with you .

That sounds good , Am I right? ？

You may be excited to have one ！ therefore , Let's continue to find the best for you Shopify Store's real-time chat app .

SaleSmartly Live chat . first-class Shopify Real time chat app

SaleSmartly Provides you with a powerful real-time chat gadget , You can add it to your Shopify Stores or other e-commerce stores . It's the best Shopify One of the real-time chat applications .

SaleSmartly Real time chat function .

1. Trigger personalized real-time chat with shoppers on the product page , Promote sales
2. Answer visitors' requests in real time , Eliminate any sales objections or concerns
3. Know on which page the customer asks
4. Get all previous customer purchase information and conversation history near the conversation thread （ No matter which channel ）, To provide personalized advice and support
5. Install live chat for multiple stores , And put all the conversations in one place
6. Use precast formwork , One click reply
7. by " Where is my order ？" Set up automatic reply and robot for common problems .
8. Based on the content and the emotions and intentions detected by AI , Classify bills 、 Assign and prioritize

About pricing ,SaleSmartly Provide you with a free trial version , Can try various functions . Its pricing plan is better than Zendesk Chat、Tidio Chat And other real-time chat software should be reasonable and affordable .

SaleSmartly It also provides Omni channel communication ,SaleSmartly Integrated Messenger、WhatsApp、Instagram、Line、Telegram、Email And other multi-channel chat management plug-ins , It can help sellers reach overseas consumers in an all-round way ; Support at the same time 100+ Real time language translation , So that sellers and overseas consumers can have barrier free communication . You can also access from other channels from this dashboard （ E-mail 、 Phone and social media ） All tickets for . 

take SaleSmartly With your Shopify Store integration

To keep up with this tutorial , You need one SaleSmartly Chat account . If you have not , Please register one quickly ！

SaleSmartly Real time chat also provides the ability to build a chat robot , Improve customer response efficiency , Increase collaboration between teams . Through automated process services , Help improve customer service efficiency . At the same time, it supports mobile end applet , Reply to customer inquiries from all channels anytime, anywhere .

SaleSmartly Official registration link ：SaleSmartly- Customer service , Automatic marketing , Email platform

It's done ! You have just successfully transferred your Shopify Shops and SaleSmartly Integrate .

To your Shopify Steps to add live chat to the store

In your Shopify Add real-time chat in the store , Just put your Shopify The button to the right of the store name starts from OFF Switch to ON that will do .

then , To your Shopify Look at the shop SaleSmartly How real-time chat appears .

Be careful ： If your shop is not Shopify On , You can copy JavaScript Code and paste it on the label of your website . No plug-ins are needed .

Start with your Shopify Let the customer have a real-time conversation !

Now create a SaleSmartly Account , And follow this guide for your Shopify Store adds real-time chat . Your customers are waiting to talk to you .

If you have any questions , Don't hesitate. , Please contact our excellent customer support team . We are very happy to help you .

SaleSmartly Official registration link ：SaleSmartly- Customer service , Automatic marketing , Email platform