[2021 taac & Ti-One] frequently asked questions related to Ti-One products

Competitors are starting to use TI-ONE front , What preparations are needed ？

• Competitors need to complete TI-ONE Registration and opening service of .
• Log in to Tencent cloud account , Confirm that the voucher has arrived , The balance of the voucher is positive , Information such as the validity of the voucher .

If Tencent cloud account is in arrears ,TI-ONE Whether the tasks running on the platform should be stopped automatically or manually by the user ？

• From the moment your account balance is deducted to a negative value , stay 2 You can continue to use the platform services within hours , At this time, you can choose to stop manually ,2 After hours, the platform will automatically stop providing services ,15 The user data will be kept for days ,15 The user data will be destroyed in days and cannot be retrieved . Please refer to Billing strategy .

If additional expenses are incurred due to problems with the platform , What should I do ？

• In this case , Please contact the staff in time to shut down all tasks that incur costs , We will check the situation and refund the fee . If you use a voucher to pay , We will refund the corresponding amount of vouchers , If paid in cash , We will refund the corresponding amount of cash . It should be noted that ： The amount owed cannot be deducted by the voucher , Please use the voucher when the account balance is non negative .

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