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Dynamics crm: mailbox configuration (III) - configure email server profiles and mailboxes
2022-07-24 15:40:00 【Stone-hdj】
Introduce
Email Server Profiles Is the first step in configuring the mailbox , We need to configure the mailbox server first , Then you can go to the designated mailbox to receive mail .

This may be different from what we usually use on the mobile phone outlook perhaps gmail such APP Different , stay outlook,gmail such App In, we usually enter the commonly used email domain name (@qq,@163,@hotmail, @gmail,@outlook) It will automatically send your mailbox to the server , Port information is filled in by default .
And we are Dynamics CRM You need to configure the mailbox server information first , That is to say Email Server Profiles.
If you are Online Version and subscription , So enter Email Server Profiles There will be a default use Exchange Online Mail server configuration for .

To configure
Next, let's talk about how to configure POP3/SMTP and IMAP/SMTP These two kinds of , First, we need to know the mailbox we want to configure and its mail server ? Let's take outlook Take the mail server of mailbox as an example :
Outlook The email server configuration of the mailbox can be set after logging in to the mailbox -> mail -> Auto sync found in message , Here's the picture :

| POP | Server name | outlook.office365.com |
| port | 995 | |
| Encryption method | TLS | |
| IMAP | Server name | outlook.office365.com |
| port | 993 | |
| Encryption method | TLS | |
| SMTP | Server name | smtp.office365.com |
| port | 587 | |
| Encryption method | STARTTLS |
To configure POP3/IMAP Server
1. Create a POP3/SMTP The record of

2. Configure as follows , preservation 
To configure IMAP/SMTP Server
1. Create a IMAP/SMTP The record of 
2. Configure as follows , preservation

Configure mailbox Mailboxes(Settings -> Email Configuration -> Mailboxes)
1. When we create a User Or a team When , Will create a by default Queue, It's all going to be Mailboxes It's shown here

2. We choose one that needs to be configured Mailbox, Then configure it as follows
| User Name | Email account |
| Password | Mailbox password |
| Server Profile | Configure in Email Server Profile The item . What I choose here is the one I just configured above , If your email needs to use POP Agreement to receive the letter , Then use your Email Server Profile Created POP3/SMTP That item , If it is to use IMAP To receive the letter , Also in the same way . |
Incoming Email | Choose according to your actual situation |
| Outgoing Email | Choose according to your actual situation |

3. After the save , First click "Approve Email"

Then click "Test & Enable Mailbox", Check the options in the red box in the pop-up dialog box below , spot OK

If the configuration is OK , At this time, the system will send and receive an email
- This is the configuration outlook Test email received in mailbox

Note:
- Click on “Approve Email” Because the system is the default must Approve Before you can use this mailbox , But you can also change this configuration

- IMAP The agreement Dynamics 365 9.0 Before that includes 9.0 They don't support
- If someone doesn't understand POP,SMTP,IMAP What do they do , You can see my previous blog :
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https://blog.csdn.net/djstone/article/details/122073190?spm=1001.2014.3001.5501