How to play well in the PMP Exam?

Integrate previous 5A Student experience , To sum up the pro door kick , Meng Ti 10 branch ！ Close examination , When confused about this content , There is no need to tangled up. , Direct memory is enough .

The first part ： Their thinking

1

Five things to do after change approval

Record... In the change log

Inform the parties concerned

Update project management plan

Implement approved changes

Confirm or verify the implementation of the approved change request ,

It can also be called the five parts after change approval , front 3 Or 4 I did more in the exam .

2

The risk scenario

First judge the risk and identify , Or is there a risk .

If it's risk identification , Follow the risk management procedures ： distinguish 、 qualitative / quantitative analysis 、 Planning response 、 monitor

If there is a risk , Emergency measures or contingency measures should be taken , Pay attention to submitting the change request （ If there is a commit change in the option ）. If... Appears in the risk question “ Update risk register ”, Most of them choose it .

3

Progress situation question

Judge first that time is not enough , There are still not enough resources .

Didn't have enough time , There are three options to choose from , But generally, the tools in progress compression are selected .

Insufficient resources , There are two options to choose from ： Critical path method and resource balance .

No special reminder , In the case that both rush and quick follow-up can be selected , Priority shall be given to expediting .

4

Communication problems

The problem with communication is PMP It's a common situation question in the exam , Yes 3 You can choose the right answer ： Communication management plan ; Communication planning ; Communication needs analysis .（ There will only be one correct answer to the question , There is no question of priority ）

5

Related party issues

It's also the problem of related parties PMP It's a common situation question in the exam , Yes 4 You can choose the right answer ： Stakeholder management plan ; Manage the participation of interested parties ; Get involved as early as possible ; Identify interested parties .

6

There is a problem , To face

Team member questions ： Poor performance 、 Low morale 、 There are conflicts （ Opposition 、 Not obedient 、 Disobey ） etc. .

Related party issues ： There's a disagreement 、 Not cooperate 、 I won't support it 、 against 、 Obstruction, etc .

The project manager should face up to the parties involved in such problems , To understand why 、 Affect him 、 Convince him . choice “ Meet with the client 、 The meeting 、 Understand why ” Options such as , Don't choose a leader , Or find other team members .

7

Conflict management strategy issues

First judge whether the situation described in the question stem is positive or negative , Or the question is whether you want to solve the problem positively or negatively .

If it's positive , Answer selection ： cooperation / solve the problem . The title does not imply any positive or negative meaning , Just ask how the conflict is resolved , Select from the front ;

If the stem of the question implies that there is no need to solve it directly , For example, it appears ： immediately 、 Reduce tension 、 Partially satisfied, etc , Select the corresponding conflict strategy according to the specific characteristics .

8

Specific questions in the title , Do not change the procedural plan .

As dangerous as the wind 、 speed of progress 、 cost 、 quality 、 Specific issues such as procurement , Do not change the procedural plan .

therefore , ... appears in the options ： Update scope management plan 、 Update progress management plan , Update cost management plan 、 Update quality management plan 、 Update risk management plan 、 Update procurement management plan , Don't choose .

Emphasize also , Procedural plans do not include coping strategies for specific problems , Mainly reflected in the issue of risk , If a specific risk occurs , You can't find the coping strategy of this risk from the risk management plan , The specific coping strategies are in the risk register .

9

Title “ What documents should be referred to in the next step ？”

To find a procedural plan in the options . for example , After implementing risk response measures , The project manager goes to the next step , What plan should I refer to ？ The answer is the risk management plan .

And so on , After the change request is made , The project manager should promote the work , What plan should I refer to ？ The answer is the change management plan . Again , The project manager decided to outsource , To go to the next step , What plan should I refer to ？ The answer is procurement management plan . And so on .

10

demand 、 There's something wrong with the scope

demand 、 The question of scope , If any omission is found 、 Find the error 、 Not meeting customer requirements 、 Not meeting the requirements of the plan 、 Customers put forward new requirements, etc , It's all about scope changes , Find the one that matches the change in the answer 4 One of the answers .

in addition , The plan that knows the scope change has a sort ： First, the project management plan , Next is the scope management plan , Next is the change management plan . The scope of the topic 、 Requirements change , If you ask what plan you should refer to , Be sure to choose... In the above order .

11

Quality situation question

First, distinguish which process quality is , Then judge the answer .

See the quality standard , Select quality planning .

See deliverables , And local defects （ Non batch defects ） Select control quality ,PMP There is a high frequency in the exam .

See the process 、 guidelines 、 Procedure, etc , Select management quality .PMP In the exam , Test management quality , The key word is “ Make sure ”, Bear in mind ~

When the customer or sponsor is worried about the quality of the project , When you are worried , The correct answer can only be the quality management plan .

12

Choose input or tool ？

The question says “ Use what to …？” The general question is tools , Look for tools in options .

The question says “…. What to think about ？” The general question is to enter , Find the input in the options .

13

Try to choose the most familiar option , Our most familiar option , Mostly PMBOK Technical terms that have appeared in , The most likely to be right . Not professional 、 A casual statement , Mostly “ get some soy sauce ” The option to .

14

Look at the topic , The question is big , Just choose the big one ; It's the small one , Just choose the small one .

give an example ：

Project progress is delayed , What should the project manager do ？ Among the options are schedule compression and rush , This is progress compression .

If the title says so ： Project progress is delayed , Project managers increase resources to restore progress , This belongs to ？ Among the answers are schedule compression and rush , We have to choose rush jobs .

15

concrete problems , Don't bother the sponsor

There's something wrong with the project , In the answer “ Report to the sponsor ”,“ Contact the sponsor ”, Almost no .

concrete problems （ Especially the quality 、 risk 、 speed of progress 、 Conflict 、 The question of resources ）, Don't bother the sponsor .

When there is no solution , Don't report to the sponsor .

16

The question of conflict

Conflicts happen , How to prevent , choose ① The rules ② Team building .

Conflicts happen , How to deal with , Choose conflict resolution strategies ： Face the relevant conflicting parties 、 The meeting , It is the first choice to solve team conflicts .

Long term solutions are needed , choose “ Create a cultural atmosphere ”.

17

Chapter four to twelve , The only thing that doesn't appear “ Expert judgment ” Yes, it is 8.2/8.3, Never choose quality questions “ Expert judgment ”.

18

The right answer to sort ：

Qualitative analysis of risk

Pareto Diagram

Nominal group technology

Priority matrix

19

There is disagreement or conflict between interested parties ,

right key :

Guided workshops ;

Meeting with interested parties , There is a consensus .

20

Tools for meetings ： Brainstorming 、 Focus group 、 Guided workshops 、 Nominal group technology ; Confusing non meeting techniques ： interview 、 Delphi Technology 、 Expert judgment .

21

Disputes with suppliers ：

negotiation

Alternative dispute resolution （ADR）

litigation （ This is in order , Press 1、2、3 choose ） There is a problem with the supplier , First, through “ Procurement performance review 、 Inspection and audit ” To prevent , In addition, pay attention to the use of “ Records management system ” Properly record and keep relevant procurement documents .

22

The feasibility problem in the title

That is, encounter great obstacles （ technology 、 risk 、 Resources, etc ）, Find... In the answer “ Alternatives ” or “ Solution ”.

Meet with the team to find solutions , Or specify alternative solutions .

23

The topic involves both interested parties and communication issues , When it seems that both the communication option and the interested party option can be selected ： The topic scenarios are generally ： An emerging interested party , Raise a communication need or question . Bear in mind ： Preferred interested party options , If it is included in the register of interested parties , Or update the register of interested parties ; Don't choose the communication option , For example, update the communication management plan .

The second part ： Problem finding eye , Take a

1

notice “ limit ” Select the control chart .

2

Related party issues , Select the management interested parties' expectations .

3

There is something wrong with the information , Choose communication management plan or planning communication or communication demand analysis .

4

See the change topic , choice ： Most in line with the process .

5

Avoid risk events , avoid ： Change the plan 、 Extend progress 、 Change strategy 、 Reduce scope 、 Cancel the project .

6

reduce ： For risk probability and impact ; Prototype test 、 More tests 、 Stable supplier 、 Simple process , working procedure .

7

Open up —— Allocate the most capable resources , Reduce time and cost ;

8

Improve —— Increase resources , Shorten the time .

9

See the end of the project , look for ： Acceptance of deliverables / Lessons learned .

10

See the new project manager looking for ： Project Charter .

11

See the plan or charter completed , look for ： approval .

12

See the recovery progress and find ： Progress compression , Hypothesis analysis , Adjust the time advance and lag .

13

See the shortage of resources and find ： Resource balance or critical path .

14

When you see that you want to implement risk response measures, look for ： Change request .

15

See the best negotiation ： Listen actively .

16

See that there is something wrong with the risk ： Update risk register .

17

See that the main risk is financial risk ： Transfer .

The third part ： Options correspond to knowledge points

1

Negative risk coping strategies ： avoid ： Change the project management plan , Completely eliminate risks , Extend progress 、 Narrow the scope of 、 Change strategy .

2

Transfer ： To a third party , Buy insurance , Sign a contract to transfer .

3

reduce ： Adopt a simple process 、 More tests 、 Use more reliable suppliers 、 Add redundant parts, etc , Risk cannot be eliminated completely ; There is... In the title stem “ Reduce the impact ” Words like that .

4

Accept ： Build emergency reserves .

5

Positive risk response strategies ： Open up 、 Improve 、 Share 、 Accept .

6

Risk register , contain “ List of identified risks ” and “ Countermeasures ”, Preparation begins with the risk identification process , And gradually detail .

7

flow chart ： Input to output order 、 Branch , Estimate the quality cost of a process .

8

checklists ： Checklist , collecting data .

9

Pareto Diagram ：20/80 principle , Identify important causes .

10

Histogram ： Describe the concentration trend 、 Degree of dispersion , Regardless of the impact of time .

11

Control chart ：7 Some principles 、 Control boundaries 、 Specification limits , Affected by time .

12

Audit ： Detect compliance .

13

quality “ defects ” The report ： It means the quality is unqualified .

14

“ Improve the process ”– Conduct “ Quality audit ”.

15

Control quality – Verified deliverables ; Scope of confirmation – Acceptable deliverables .

16

Team members perform poorly , First “ Informal oral ” communicate , The last is “ Formal writing ” communicate .

17

Guided workshops ： Cross functional 、JAD（ Joint application design or development ）、QFD（ Quality function development ）、 A user story .

18

Group innovation technology ： Brainstorming 、 Nominal group 、 Mind mapping 、 Affinity graph 、 Multi criteria decision analysis .

19

Group decision making technology ： Agree to 、 majority 、 Relative majority 、 dictatorship .

20

Delphi Technology ： Agree to 、 anonymous 、 Back to back 、 Multiple rounds .

21

Fixed price contract ： With detailed work instructions , The seller's risk is high , But it also benefits a lot .

22

Cost compensation contract ： The buyer's risk is high .

23

The work and material contract ： Equal risk , Need to sign the contract quickly , Small quantity .

24

The additional functions provided internally are called “ gold-plated ”, perhaps “ Scope spread ”; Added functions provided by the customer , It belongs to change , Go through the change process .

25

Changes proposed in the closing stage , Should sign a new contract or refuse .

26

Interactive ： meeting 、 Interview 、 Telephone, etc ; Push type ： Mail, etc. ; Pull ： Internal website 、 The knowledge base 、 Database etc. .

27

Finally, please go out and take PMI The universal formula of ： Find the problem – To analyze problems – solve the problem .

The fourth part ：PMP There are four steps to answer exam questions

Look at the title

Assumptions ： In the United States PM, Matrix ,PMO, Abide by professional ethics , The purchase defaults to the buyer .

Constraints ：PMBOK, The notes , summary .

The title is too long , Focus on the problem itself and the previous sentence .

Second, look at the answer

Three evils and one positive election , Three positive, one negative, and one negative .

Use the answers to other questions to verify .

Eliminate options that are inconsistent with assumptions and constraints .

Question options that are too absolute （ must , absolute , All , Only , Never wait ）.

Focus on the options of fuzzy expression （ commonly 、 Probably , Sometimes I wait ）.

Three original texts

Take the answers back to the original text for a simple check , The correct answer is the match between the question and the text .

If there are multiple correct answers , Choose the best one （ comprehensive 、 positive 、 Aim at the other side rather than the specific method ）.

If all four answers are flawed , Choose the one that is not too wrong .

4. No modification

Except for the wrong answer to the negative word （ Right and wrong are the opposite ）, Otherwise, never modify .

Believe that your first feeling is always right .

Exam notes ！！！

1. Be prepared for the examination room 9 Set of parts ！！！

2. When you queue up to enter the examination room, you should put the health code in advance 、 Vaccination records 、 Nucleic acid test record 、 Screenshot of big data travel card 、 Thermometer & Health Statement signature ！

3. Pay attention to the time and place of the exam , Plan your trip in advance , As far as possible in 7:30 Arrive at the examination room before .

4. I saw... During the exam “ except ”、“ correct ”、“ Incorrect ” Words like that , Circle .

5. When the brain is short of oxygen , Rest properly , Activities of the body , Replenish energy .

6. Please pay attention to the time arrangement （ At least reserved 30 Minute time ）.

Finally, I gathered here to wish you all the best for your examination , You must pass the exam ！