Four aspects of PMO Department value assessment

at present PMO In practical work, it often plays the role of project assessment and department assessment , Efficient operation PMO It will not only become the executor of the construction of organization level project management system , It will also become the promoter of organizational reform and the supporter of the company's strategic decision , For the operation and development of the company 、 Unified cooperation creates more benefits and value !
For their own assessment and value measurement system has not been fully established , Suggestions can be combined with PMO Actual business characteristics , From finance... According to the balanced scorecard 、 Internal processes 、 Customer satisfaction 、 Assess and measure the value of employees' growth in four aspects .

(1) Financial aspects
It can be estimated from historical data that PMO Deviation rate of project progress after management 、 Cost deviation rate , When PMO The development is relatively mature to the controlled stage , Progress deviation rate of no more than... Can be adopted 10%、 The cost deviation rate shall not exceed 15% And other indicators , Easy PMO Further decompose the indicators into projects for constraint and management .
In terms of Finance ,PMO The value of is mainly reflected in ： By measuring , The amount of project cost reduction and man hour savings can be calculated , Cost reduction , The project is completed on time and with high quality , It is PMO The direct benefits brought by control and management to the company .
(2) Customer satisfaction
Customer satisfaction can be taken as PMO An indicator of assessment , Then the index is decomposed into various projects , Easy PMO Unified decomposition and assessment of this index in the company .
In improving customer satisfaction ,PMO The value of is mainly reflected in ： because PMO Divide the project into pre-sales projects according to stages 、 R & D projects 、 After sales service items , Establish and assess each stage of the project separately , The assessment standard and cost measurement of the project are clarified , Detailed division of labor is conducive to providing customers with more high-quality and efficient services . At the same time, due to the early project PMO The consultant trains users on project management , Make customers know the whole picture of project R & D and management in advance , It helps to strengthen users' understanding and recognition of our work .
(3) Internal processes
In terms of internal processes ,PMO You can set the work specification within the Department , Especially the project 、 Closing management , Specify the business completion time , Such as 5 Complete the project approval within days 、 Closing approval, etc , Improve efficiency .
In terms of internal processes ,PMO The value of is mainly reflected in ： For example, through the project coordination meeting 、 Introduce advanced management concepts and processes at home and abroad , Optimize and improve processes to save quality costs 、 Meeting time 、 Approval time 、 Rework time, etc , By measuring , It can be concluded that PMO Total cost saved after internal process optimization .
(4) Employee growth
Employee growth ,PMO The time for providing internal training can be 、 Time for employees to participate in training 、 Training satisfaction and other aspects are used as assessment indicators .
Its value is mainly reflected in ：PMO By providing project management training in the enterprise 、 Experience exchange meeting, etc. for the internal of the enterprise
Trained the project manager team , We have made a good reserve of talents , The ability and management level of the project manager will directly affect the success of the project , The construction of project manager echelon is the selection of key talents of the enterprise 、 use 、 Education 、 A good mechanism has been established , For the sustainable development of enterprises , Played an important role .
in summary , As long as the organization chooses the right PMO type 、 promote PMO Employees' own management ability and level 、 Clarify their job responsibilities , Although in PMO There are still many problems and difficulties in actual operation and management , But with the popularization of the concept of project management , And the increasing attention of companies to project management , Keep improving PMO The value of , Believe in PMO Personnel will also realize the win-win of personal development in the development of the enterprise ! In this paper, the source ：http://www.pmcollege.com.cn