Borui data attends Alibaba cloud observable technology summit, and digital experience management drives sustainable development

6 month 22 Japan , Under the guidance of China Academy of communications , Alibaba cloud 、Grafana Labs The Alibaba cloud observable Technology Summit co hosted by Alibaba cloud officially kicked off . The meeting was held with 「 Industry practices and open source practices 」 The theme of , Around the enterprise IT How the team can improve the operation and maintenance efficiency with the help of observable ability , Create better quality 、 A smarter user experience , To realize digital transformation , Borui data COO Wujingtao was invited to attend the conference and delivered a keynote speech ——《 Experience first ,DEM Drive sustainability 》.

2022 year , Changes and challenges of operation and maintenance

Wujingtao pointed out in his speech that ,2022 In, the operation and maintenance field is facing three changes and challenges ：

One 、 At the beginning of the year , The state department released 《“ the 14th Five-Year Plan ” Digital economy development plan 》, Digital intelligence has also ushered in new development opportunities . In recent years , Many industries are gradually changing from application centered to user centered logic ;

Two 、 In the tide of new technology , How to be compatible with new and old technologies , Ensure business sustainability , It has become a new challenge for all industries , A new observability platform is urgently needed to solve the problem ;

3、 ... and 、 Post epidemic Era , Lack of professionals , Cross domain troubleshooting 、 Cross departmental collaboration is difficult .

Face new challenges , As early as this year 5 At the beginning of , Borui data and iResearch consulting jointly released 《2022 White paper on enterprise application operation and maintenance management index system 》, From the enterprise IT The connotation of operation and maintenance and enterprises in the current environment of digital economy development IT Operation and maintenance work is based on technology 、 strategic 、 The changes and problems faced by the organizational structure are described in detail , It also shows an enterprise application operation and maintenance management index system focusing on business and application , The principle of the system 、 The design and practice are described in detail .

 

Work with Alibaba cloud to build a cloud dial test DEM Solution

Wu Jingtao stressed ,“ The cooperation between Borui data and Alibaba cloud has a long history , As early as 2021 At the yunqi conference in , Borui data has become the original core partner of Alibaba cloud . In the cooperation between the two sides , Borui data and Alibaba cloud ARMS The platform has built a complete set of cloud dial-up test functions , Helping customers move from application centric to user centric , Continuously drive the sustainable development of the enterprise , Enhance user experience .”

In business , Digital transformation for enterprises , It's really just the IT The process of transforming a department into a business operation Department . In the process , Improve the core essence of user experience , It is to improve the retention time of users in the system , This is also the accumulation of digital assets . and DEM（ Digital experience management ）, It is the first step of transformation , It's also the only way .

In terms of Sustainability , Borui data DEM（ Digital experience management ） To implement the method , Internal and external network active dial test verification business process , Through the visualization platform , Present observable results , In this way, the fault point can be quickly determined , Effectively avoid human error , Improve business sustainability .

In terms of observability , For cloud native and microservice architectures , A new observability platform is essential . The idea of Borui data is to help customers build a new observability platform , Help customers get out of the cloud Center , Open the side of the cloud tube , Finally, it reaches the client .

Data link DNA+ONE The platform improves observability

​ In the near future , Borui data officially released the data link DNA+ Integrated intelligent observable platform ONE A new strategy , Help customers get out of the data center , Open the side of the cloud tube , Full data link from code to customer DNA Acquisition capability , as well as ONE Big data of the platform /AI Ability , Implement traditional product tools to platform + The transformation of Architecture , Build a new user centered operation and maintenance system .

  Integrated intelligent observable platform ONE To establish integration 、 Intelligent 、 Unified business and operation and maintenance platform , Help customers improve their digital experience , Lower maintenance cost , Increase observability . meanwhile , This is the first time in the industry to integrate all o & M monitoring requirements “All in ONE” A unified platform , It is also that the overall strategy of Borui data has officially entered the data chain DNA+ A sign of the times .